In Keenan v Canac Kitchens Ltd., the Ontario Court of Appeal awarded damages in lieu of 26 months’ notice to two dependent contractors. The decision offers insight into the nature of dependent contractors and the circumstances in which they may be entitled to such lengthy notice periods on termination.
Mr. and Mrs. Keenan initially worked for Canac Kitchens Ltd. as employees. Mr. Keenan joined Canac in 1976 as a kitchen cabinet installer and became a foreman in 1983. Mrs. Keenan was hired on as a foreman in 1983. In 1987, the Keenans were told that they would carry on their work as contractors and that the following changes would be made to their job responsibilities:
- they would pay installers directly;
- they would be held responsible for any damage to cabinets that occurred in transit; and
- they would be paid for each unit installed, as before, except the amount would be increased to reflect the fact that they were paid in gross, without deductions for taxes, employment insurance and CPP.
This working relationship continued to be the status quo and the Keenans worked almost exclusively for Canac until 2007, when they began doing work for one of Canac’s competitors. In 2009, Canac terminated the Keenans’ contracts without notice or pay in lieu of notice.
The Keenans commenced a claim for wrongful dismissal. The trial judge held that the Keenans were dependent, rather than independent, contractors and ordered Canac to pay both Mr. and Mrs. Keenan damages in lieu of 26 months’ notice. Canac appealed on two grounds: first, that the Keenans did not exhibit sufficient exclusivity to be characterized as dependent contractors; and second, that the Keenans’ awards of 26 months’ notice were not appropriate.
Issue 1: Characterizing the Keenans
To determine whether a worker is an employee, dependent contractor or independent contractor, Ontario courts apply the two-step analysis from McKee v Reid’s Heritage Homes Ltd.:
- Is the worker a contractor or employee?
- If the worker is a contractor, is he or she independent or dependent?
- This step involves consideration of the contractor’s degree of exclusivity.
- According to McKee, a contractor’s degree of exclusivity will be determinative of the dependent contractor relationship. In other words, a contractor working exclusively for a person or company will likely be characterized as a dependent contractor.
In the second branch of the McKee analysis, the Court considered the “full history” of the Keenans’ relationship with Canac. The Court did not get hung up on the fact that nearly 30% of the Keenans’ revenues were attributable to Canac’s competitor at the time of termination, instead it emphasized that the substantial majority of the Keenans’ work continued to be done for Canac after 2007 and that approximately 97.5% of the Keenans’ income, between 1987 and 2007, relate to work performed for Canac. The Court upheld the trial court’s finding of exclusivity and its characterization of the Keenans as dependent contractors.
Issue 2: Assessing the Appropriate Notice Period
Like employees, dependent contractors are entitled to reasonable notice on termination. Once it was confirmed that the Keenans were dependent contractors, it became necessary to assess whether the notice periods that they were awarded at trial were appropriate.
The Court stated that “the reasonable notice period is a case-specific determination and there is no absolute upper limit on what constitutes reasonable notice,” but acknowledged that “generally only exceptional circumstances will support a notice period in excess of 24 months.” The Court then considered the Keenans’ respective ages (Mr. Keenan was 63 and Mrs. Keenan was 61), their respective lengths of service (32 years for Mr. Keenan and 25 for Mrs. Keenan), the supervisory character of their positions, and their reliance on income from Canac to support themselves during the entirety of their working lives. Despite the failure of the trial judge to explicitly indicate that the circumstances were “exceptional,” the Court upheld the trial-level decision and stated that the circumstances justified awards of damages in lieu of 26 months’ notice.
Takeaways for Employers
Determining whether a worker is an employee, dependent contractor, or independent contractor can be highly fact-specific. Employers must remember that exclusivity is not assessed using a “snapshot” approach. In this case, the level of exclusivity at the time of termination was not determinative of the characterization of the relationship. The total history of the parties must be kept in mind in assessing exclusivity and whether a contractor is dependent. As in Keenan, failure to correctly characterize an employment relationship may lead to substantial liability on termination.
It is imperative that employers take care when arranging and terminating worker relationships. If you are unsure about the nature of your workers and their potential entitlements on termination, it is best to seek the advice of an employment lawyer.
Cassandra Da Re is a Corporate and Commercial Leasing Lawyer at Dale & Lessmann LLP, Toronto, Ontario, Canada, a full service business law firm. To speak to Cassandra please call 416-369-7843 or send an email message to her at firstname.lastname@example.org.
 2016 ONCA 79 (“Keenan”).
 2009 ONCA 916 (“McKee”) at para 34.
 671122 Ontario Ltd. v Sagaz Industries,  2 S.C.R. 983 at para 46.
 McKee at para 34.
 Keenan at para 25.
 Ibid at para 30, citing Lowndes v Summit Ford Sales Ltd.  O.J. No 13 (C.A.) at para 11.